Frequently Asked Questions Everything you need to know about ClearBot before ordering. A question not listed? Contact us on WhatsApp.

The product

What surfaces can ClearBot be used on? ClearBot works on all flat glass surfaces: windows, bay windows, mirrors, shower screens, verandas, wall tiles. Compatible with framed and frameless glass.

How does ClearBot stick to the glass? Through a powerful suction motor. In the event of a power cut, a backup battery takes over. An anti-fall cord is also included.

What area can ClearBot clean? Approximately 1 m² every 3 to 4 minutes. No size limit — the robot resumes its position if interrupted.

Do I need to add a cleaning product? No, demineralised water or a standard glass cleaner is enough. No proprietary product required.

Is ClearBot noisy? Around 65 dB, equivalent to a normal conversation. Can be used without disrupting your daily routine.

Order & delivery

Which countries do you deliver to? France 🇫🇷 and the United Kingdom 🇬🇧. Tracking details sent by email as soon as your order ships.

What is the delivery time? Dispatched within 1 to 2 business days. Delivery in 3 to 5 days for France, 4 to 7 days for the United Kingdom.

Can I cancel or change my order? Yes, before it ships. Contact us quickly on WhatsApp. After dispatch, the right of return applies.

Returns & warranty

What is your refund policy? 30-day satisfaction guarantee, no questions asked. Refund processed within 5 to 7 business days after the return is received.

Is there a warranty on the product? Yes, 2 years. Replacement or repair covered in the event of a malfunction or manufacturing defect.

How do I contact customer support? Via WhatsApp — response within 24 hours, 7 days a week. A real advisor, not a bot.